Allergy and other concerns


37. Where does the moisture go if it's absorbed into the cover? Wouldn't this make the mattress smell? Do the mattresses have a smell to them?


• It is normal for moisture to form during sleep. A special manufacturing technique enables Sleep Dry fabric to disperse moisture over the entire cover surface allowing it to evaporate during the day. This system ensures a fresh sleeping environment and also preserves the mattress core. The moisture does go into the cover, the system is designed so the majority of moisture evaporates (when used with a slatted base and appropriate bed linen), the cover is completely removable and able to be washed & dried at home within a day, so any moisture that is retained can be easily removed. We recommend the cover to be washed two to three times a year depending on the level of perspiration and your local climate.
• Some mattresses, including foam mattresses made from petroleum and latex are known to carry an odour, the Grand Soleil mattresses do not, they are completely odourless.

38. Are there any petrochemical substances added?

• The mattresses are made from sunflower and vegetable oils.
• All foams have agents and some of them are chemicals, the ones in Grand Soleil mattress comply with Oeko-Tex standards. You will not find any foam product that does not contain a small percentage of chemicals, as 100% latex would be like glue, 100% natural oil foam would be oily and these ingredients on their own are not enough to form a structure such as seating, a mattress or an insulation panel. The manufacturing process relies on catalyst agents to bind the ingredients and form the structure, a small percentage of these must be chemicals.

39. Is it good for people with allergies? I have allergies and I need to be cautious, where can I access a list of the ingredients?


• The Grand Soleil mattresses are good for people with allergies. Any catalyst added in the manufacturing process will not produce any toxins in the final product, other products with the same process have been used for packaging fruit and even in sensitive medical applications. If the customer has specific allergies, they need to provide a list of the ingredients he is sensitive or allergic to, and we can ask the factory to check it. The other option is we can provide a 10cmx10cm block of sample product so the customer can test it for a couple of days to see if it irritates allergies.


40. Can I use the mattress with an electric blanket?


• There is no problem using an electric blanket with Grand Soleil Mattresses (unlike latex, Latex will crumble). Grand Soleil is produced in Italy, much of their market is European, in the north of Europe, weather can get extremely cold in winter (-10° to 4°C) and therefore electric blankets are very popular, and regularly used with Grand Soleil Mattresses.

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HULA SIDE TABLE W/ WHEELS GLOSSY DARK GREY & CLEAR GLASS

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testimonial

 

Dear Louise,

 

The purpose of writing this email is to send my sincere appreciation for Lisa Williams.

 

In my dealings with Beyond Furniture during the purchase of a bedroom suite (this being our first interstate purchase) Lisa has always been willing to assist me.

 

In my experience employees who provide quality customer service of a high calibre tend to be employees who are a true asset to an organization.

 

I commend both Ms Williams and your organization for the value of service provided and I feel grateful to be one of your customers.

 

Based on the service I received from Ms Williams I will not hesitate to recommend Beyond Furniture to any of my friends.

 

Thanks & kind regards,

 

Jenifer

 

 

 

 

 

Hello Caroline

 

Received the lounge last Wednesday and un-packed it Thursday night.  It is nicer then I ever expected.

 

Thank you so much for all your help and guidance in purchasing my beautiful lounge.I hope your company knows what a great asset you are for them.

 

Kind regards Susan

 

 

Hi Natalie

 

 

You are a wonderful communicator.  Thanks...sure builds trust with yourcompany.

 

I did recieve the courier confirmation today.

 

Talk to you on Sunday.   Morning would probably be best.

 

Thank you.

 

Toni

 

 

 

 

 

Thanks Gabrielle

 

 

Please thank the team (including yourself) for the service provided. I can highly recommend your company & have done so.

 

Regards

 

 

Geoff

 

 

 

 

Hi Michelle,

 

 

the guys arrived with my furniture yesterday afternoon and put it together for me. They were very good and I'm really pleased with the results. I just wanted to thank you again for your assistance in changing my original order (the larger bedside units would not have fitted), and for your suggestions for the tv unit and bookcase.

 

I'm not sure if I'll be ordering anything else (it's only a small unit), but will certainly have no reservations in recommending you.

 

Thank you again.

 

Warm regards

 

 

Graham

 

 

 

 

Crows Nest Store
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Tel: (02) 9438 2844
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Erskineville NSW 2043
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