Delivery Details

Services > Delivery Details

 

**Some Exclusions may apply

- Prices are per delivery, no extra charges apply for multiple item orders

Free Delivery Offer Terms & Conditions

Free Delivery is to the Sydney Metro area only, please refer to our delivery page to see if you fall within the boundary. Free Delivery to the Sydney Metro area is available on online orders only for a limited time, offer valid from 14.03.2013 & ending on 19.03.2013. For further information on delivery please refer to our delivery page. Offer not available in conjunction with any other offer. For queries please call Head Office 9am-5pm, 7 days a week on 1300 11 22 33.
 

DELIVERY CHARGES:
 

These delivery charges relate to online orders.  Charges are for delivery only, assembly is not included.  The majority of our furniture items are assembled or require minimal assembly; wall units & beds will require advanced assembly.  We are happy to arrange a professional furniture assembler for you upon request, additional charges will apply.  We will offer this service to you upon the order confirmation phone call.  Please call 1300 11 22 33 if you have questions relating to delivery, assembly or charges.

 

ORDER CONFIRMATION:
 

You will receive an email confirmation as soon as your order is received and you will also be contacted by us when your order is ready to be delivered. If we are unable to fulfil your order, we will notify you within 48 hours to arrange an agreeable alternative item, or a full refund. If you don't receive your confirmation, please Contact Us, we can be reached on 1300 11 22 33 between 10am – 5pm 7 days a week Australia Eastern Standard Time.

DELIVERY REGIONS:

1. SYDNEY METRO

Includes Postcodes: 1000-2263, 2555-2574 & 2740-2750 If you are outside of this postcode bracket please refer to NSW regional charges.

♦ Delivery charge We charge $60 per delivery; no extra charges apply when you order more items for one delivery. Sydney Metro Deliveries: For those inside the Sydney Metro region, our Beyond Furniture delivery and service team will carry out the delivery & assembly. You will receive a call from head office the next business day following your order placement to book your delivery day. The day prior to your delivery day you will receive a confirmation call and a 3 hour time bracket, the delivery team will give you a courtesy call half an hour before arriving.

♦ Goods In Stock   “In Stock”: means this item is in stock in our Sydney warehouse & ready for dispatch. You will be contacted within 24 hours of placing your order to arrange a delivery time. If you live within the Sydney metro area, your item will be delivered by Beyond Furniture’s delivery team.

♦ Goods Order Now  “Order Now”: once you order your item this order will either by placed on reserve against our back order or a custom order will be placed. Order Now Confirmation You will be contacted by a Beyond Furniture representative within 24 hours of receiving your online order who will give you a more specific lead time for your product. For Regular Back Order Items - estimated delivery time 2-4* weeks These items are in our regular stock order, once you have processed this order online, the next available item coming in will be reserved for you. Estimated lead time for back order items is as short as 1 week, up to 4 weeks. (*Regular back order items may have a lead time of up to 6 weeks at certain times of the year including Easter & Christmas periods). For Custom Order Items - estimated delivery time 10-12* weeks Custom Orders are ordered in for you, to your specifications, estimated lead time on a custom order is 10-12 weeks. (*Custom orders may have extended lead times of up to 14 weeks at certain times of the year including Easter & Christmas periods). Note: If your order can not be fulfilled within the standard lead times, you will be notified within 24hours of placing your order. At this point you will be offered the option to proceed with the order at an extended lead time, an alternative option, credit or a refund.

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2. ACT

Includes Postcodes: 0200-0299; 2600-2617 & 2900-2999 If you are outside of this postcode bracket please refer to NSW regional charges.

♦ Delivery charge ACT Deliveries: For those in the ACT, our Beyond Furniture delivery and service team will carry out the delivery & assembly, we allocate one run every fortnight for ACT jobs. You will receive a call from head office the next business day following your order placement to book your delivery day. The day prior to your delivery day you will receive a confirmation call and a 3 hour time bracket, the delivery team will give you a courtesy call half an hour before arriving. For urgent orders, a courier or freight company can be arranged on request (additional charges may apply).

♦ Goods In Stock  “In Stock” means this item is in stock in our Sydney warehouse & ready for dispatch. You will be contacted within 24 hours of placing your order to arrange a delivery time. Delivery will be carried out by one of our transport partners.

♦ Goods Order Now  'Order Now': once you order your item this order will either by placed on reserve against our back order or a custom order will be placed. Order Now Confirmation You will be contacted by a Beyond Furniture representative within 24 hours of receiving your online order who will give you a more specific lead time for your product. For Regular Back Order Items - estimated delivery time 2-4* weeks These items are in our regular stock order, once you have processed this order online, the next available item coming into stock will be reserved for you. Estimated lead time for back order items is as short as 1 week, up to 4 weeks. (*Regular back order items may have a lead time of up to 6 weeks at certain times of the year including Easter & Christmas periods). For Custom Order Items - estimated delivery time 10-12* weeks Custom Orders are new orders, that is, the goods are made to order, as per your online selection, the estimated lead time on a custom order is 10-12 weeks. (*Custom orders may have extended lead times of up to 14 weeks at certain times of the year including Easter & Christmas periods). Note: If your order can not be fulfilled within the standard lead times, you will be notified within 24hours of placing your order. At this point you will be offered the option to proceed with the order at an extended lead time, an alternative option, credit or a refund.

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3. REGIONAL NSW

All postcodes outside of Sydney Metro's & ACT's listings

♦ Shipping Charges NSW Regional: Your delivery will be carried out by a Transport partner in your region. You will receive a phone call from head office the next business day following your order placement to outline your delivery details.

♦ Goods In Stock  “In Stock” means this item is in stock in our Sydney warehouse & ready for dispatch. You will be contacted within 24 hours of placing your order to arrange a delivery time. Delivery will be carried out by one of our transport partners.

♦ Goods Order Now  'Order Now': once you order your item this order will either by placed on reserve against our back order or a custom order will be placed. Order Now Confirmation You will be contacted by a Beyond Furniture representative within 24 hours of receiving your online order who will give you a more specific lead time for your product. For Regular Back Order Items - estimated delivery time 2-4* weeks These items are in our regular stock order, once you have processed this order online, the next available item coming into stock will be reserved for you. Estimated lead time for back order items is as short as 1 week, up to 4 weeks. (*Regular back order items may have a lead time of up to 6 weeks at certain times of the year including Easter & Christmas periods). For Custom Order Items - estimated delivery time 10-12* weeks Custom Orders are new orders, that is, the goods are made to order, as per your online selection, the estimated lead time on a custom order is 10-12 weeks. (*Custom orders may have extended lead times of up to 14 weeks at certain times of the year including Easter & Christmas periods). Note: If your order can not be fulfilled within the standard lead times, you will be notified within 24hours of placing your order. At this point you will be offered the option to proceed with the order at an extended lead time, an alternative option, credit or a refund.

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4. MELBOURNE & BRISBANE METRO

Please use the Delivery calculator to calculate delivery to your area.

♦ Shipping Charges Interstate: Your delivery will be carried out by a Transport partner in your region. You will receive a phone call from head office the next business day following your order placement to outline your delivery details.

♦ Goods In Stock  “In Stock” means this item is in stock in our Sydney warehouse & ready for dispatch. You will be contacted within 24 hours of placing your order to arrange a delivery time. Delivery will be carried out by one of our transport partners.

♦ Goods Order Now  'Order Now': once you order your item this order will either by placed on reserve against our back order or a custom order will be placed. Order Now Confirmation You will be contacted by a Beyond Furniture representative within 24 hours of receiving your online order who will give you a more specific lead time for your product. For Regular Back Order Items - estimated delivery time 2-4* weeks These items are in our regular stock order, once you have processed this order online, the next available item coming into stock will be reserved for you. Estimated lead time for back order items is as short as 1 week, up to 4 weeks. (*Regular back order items may have a lead time of up to 6 weeks at certain times of the year including Easter & Christmas periods). For Custom Order Items - estimated delivery time 10-12* weeks Custom Orders are new orders, that is, the goods are made to order, as per your online selection, the estimated lead time on a custom order is 10-12 weeks. (*Custom orders may have extended lead times of up to 14 weeks at certain times of the year including Easter & Christmas periods). Note: If your order can not be fulfilled within the standard lead times, you will be notified within 24hours of placing your order. At this point you will be offered the option to proceed with the order at an extended lead time, an alternative option, credit or a refund.

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5. REGIONAL QLD & VIC

Please use the Delivery calculator to calculate delivery to your area.

♦ Delivery charge Interstate: Your delivery will be carried out by a Transport partner in your region. You will receive a phone call from head office the next business day following your order placement to outline your delivery details.

♦ Goods In Stock  “In Stock” means this item is in stock in our Sydney warehouse & ready for dispatch. You will be contacted within 24 hours of placing your order to arrange a delivery time. Delivery will be carried out by one of our transport partners.

♦ Goods Order Now  'Order Now': once you order your item this order will either by placed on reserve against our back order or a custom order will be placed. Order Now Confirmation You will be contacted by a Beyond Furniture representative within 24 hours of receiving your online order who will give you a more specific lead time for your product. For Regular Back Order Items - estimated delivery time 2-4* weeks These items are in our regular stock order, once you have processed this order online, the next available item coming into stock will be reserved for you. Estimated lead time for back order items is as short as 1 week, up to 4 weeks. (*Regular back order items may have a lead time of up to 6 weeks at certain times of the year including Easter & Christmas periods). For Custom Order Items - estimated delivery time 10-12* weeks Custom Orders are new orders, that is, the goods are made to order, as per your online selection, the estimated lead time on a custom order is 10-12 weeks. (*Custom orders may have extended lead times of up to 14 weeks at certain times of the year including Easter & Christmas periods). Note: If your order can not be fulfilled within the standard lead times, you will be notified within 24hours of placing your order. At this point you will be offered the option to proceed with the order at an extended lead time, an alternative option, credit or a refund.

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6. HOBART, ADELAIDE, PERTH, DARWIN METRO

Please use the Delivery calculator to calculate delivery to your area.

♦ Delivery charge Interstate: Your delivery will be carried out by a Transport partner in your region. You will receive a phone call from head office the next business day following your order placement to outline your delivery details.

♦ Goods In Stock  “In Stock” means this item is in stock in our Sydney warehouse & ready for dispatch. You will be contacted within 24 hours of placing your order to arrange a delivery time. Delivery will be carried out by one of our transport partners.

♦ Goods Order Now  'Order Now': once you order your item this order will either by placed on reserve against our back order or a custom order will be placed. Order Now Confirmation You will be contacted by a Beyond Furniture representative within 24 hours of receiving your online order who will give you a more specific lead time for your product. For Regular Back Order Items - estimated delivery time 2-4* weeks These items are in our regular stock order, once you have processed this order online, the next available item coming into stock will be reserved for you. Estimated lead time for back order items is as short as 1 week, up to 4 weeks. (*Regular back order items may have a lead time of up to 6 weeks at certain times of the year including Easter & Christmas periods). For Custom Order Items - estimated delivery time 10-12* weeks Custom Orders are new orders, that is, the goods are made to order, as per your online selection, the estimated lead time on a custom order is 10-12 weeks. (*Custom orders may have extended lead times of up to 14 weeks at certain times of the year including Easter & Christmas periods). Note: If your order can not be fulfilled within the standard lead times, you will be notified within 24hours of placing your order. At this point you will be offered the option to proceed with the order at an extended lead time, an alternative option, credit or a refund.

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7. REGIONAL TAS, S.A, W.A, N.T

Please use the Delivery calculator to calculate delivery to your area.

♦ Delivery charge Interstate: Your delivery will be carried out by a Transport partner in your region. You will receive a phone call from head office the next business day following your order placement to outline your delivery details.

♦ Goods In Stock  “In Stock” means this item is in stock in our Sydney warehouse & ready for dispatch. You will be contacted within 24 hours of placing your order to arrange a delivery time. Delivery will be carried out by one of our transport partners.

♦ Goods Order Now  'Order Now': once you order your item this order will either by placed on reserve against our back order or a custom order will be placed. Order Now Confirmation You will be contacted by a Beyond Furniture representative within 24 hours of receiving your online order who will give you a more specific lead time for your product. For Regular Back Order Items - estimated delivery time 2-4* weeks These items are in our regular stock order, once you have processed this order online, the next available item coming into stock will be reserved for you. Estimated lead time for back order items is as short as 1 week, up to 4 weeks. (*Regular back order items may have a lead time of up to 6 weeks at certain times of the year including Easter & Christmas periods). For Custom Order Items - estimated delivery time 10-12* weeks Custom Orders are new orders, that is, the goods are made to order, as per your online selection, the estimated lead time on a custom order is 10-12 weeks. (*Custom orders may have extended lead times of up to 14 weeks at certain times of the year including Easter & Christmas periods). Note: If your order can not be fulfilled within the standard lead times, you will be notified within 24hours of placing your order. At this point you will be offered the option to proceed with the order at an extended lead time, an alternative option, credit or a refund.

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